management at the top level

The relevant section from his own book in its entirety.

https://gyazo.com/2fbc0021f48629c529021704dc4badce

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Keyword Summary

basic structure

The HQ (headquarters) subdivides abstract issues and distributes numerical targets to each department. The field follows the numbers, and HQ maintains morale with positive announcements throughout.

relevance

Why do we fall into it?

1. an organization with many people with low anxiety tolerance

When the majority of employees are vulnerable to anxiety, it is easier in the short term to give them "reassurance" than to share the reality with them in a casual manner.

(2) "Making ordinary people work harder" in the phase of rapid increase in the number of employees

Observation that when the size of the group exceeds 40 to 100 people, it becomes difficult to have discussions at a high level of abstraction and "big headlines" become necessary.

3. promotion to higher positions and lack of management experience

When people without managerial skills are at the top, they tend to make "we're winning" type appeals.

Benefits (Factors contributing to the occurrence)

Easy to evaluate

You can judge how good or bad an individual or team is by simply dropping in a numerical target.

Easier to recruit ordinary people.

Easily broken down into less abstract tasks for immediate results

Easier decision making at HQ

Reduced load because it can be turned by simply issuing simple commands

Disadvantages and bankruptcy patterns

Disconnection from and concealment of reality

Outflow of broad-minded personnel

Final collapse

The moment success stories collide with reality, trust and morale simultaneously crumble. tokoroten himself mentioned, "I'm going to write an article on why organizations collapse.

To prevent

Encourage transparent sharing, including negative information, and design psychological safety that allows people to talk about their failures.

Clearly define anxiety tolerance and negative capability as human resource requirements and cultivate them as part of the organizational culture.

Practice a "scout mindset" where HQ updates hypotheses based on field data.

*one-line summary**

tokoroten's "Daihonchou Management" is a quick-fix model to move "the majority with low tolerance for anxiety" by managing numbers and announcing regular victories, but if the organization loses its ability to face reality, the entire organization will fail. But if you lose face to face reality, the entire organization will fail.

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